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How to Resolve Error Code D131 during Initial Fill

If you receive error code D131 during the charging process, simply power off/on.  If this does not resolve the issue follow the steps below.

Powering the printer on in Self Testing Mode

  1. Ensure the printer is turned off.  Then, press and hold the down arrow, right arrow, and OK buttons simultaneously, while pressing the power button. 

NOTE: Do not release the down arrow, right arrow, and OK buttons until the printer has powered on completely.

  1. If successfully powered on in Self Testing Mode, there will be a pound sign (#) in the upper right section of the LCD panel.

  1. Press right arrow Menu.
  2. Press down arrow to highlight "Cleaning" then press right arrow Menu.
  3. Press down arrow to highlight "Std. CL1" then press right arrow Menu.
  4. Press the OK button to begin.
  5. Once the cleaning cycle has completed, power off the printer.
  6. Power it back on normally.

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