Common Troubleshooting Tips (Windows)

The topics below are covered in detail for Windows users, but much of the information is certainly applicable to the Macintosh platform as well.  Unique instructions for Macintosh users are currently in development and will soon be added to these online resources.  In the meantime, if you require assistance beyond what is already offered below, contact Sawgrass technical support.

Don't see what you need?  Don't hesitate to contact Sawgrass Technologies Technical Support.

• Troubleshooting Color Issues
• Everything You Need to Know about Nozzle Checks
• How to Configure Your Design Software
• How to Configure Your Epson (OEM) driver
• Nothing Is Printing
• Working with Spot Colors
• General Explanation of Printer Indicator Lights
• Ink Light is On When it Shouldn't Be
• Pressed Image is Faded or Washes Out
• Nothing is Sublimating
• There Are Lines in My Printed Image (Banding)
• How to Set up the EasyFlow Bulk System
• A Warning about Placement of a Bulk Ink System
• A Warning about Not Using Your System
• Mug Sublimation Guide
• Ink Use by Date Information
• My Cartridge or Bag of Ink Is Leaking
• Recommended Transfer Paper
• Time, Temperature & Pressure Settings