When you purchase your Sawgrass SG 500 printer, it comes with one main tray that sits underneath the printer. This tray is designed for 8.5” by 11” or A4 paper and can be adjusted to accommodate the smaller standard mug paper. In the US model, the tray expands to hold 8.5” x 14” paper.
One of the additional trays that you can purchase is an Option Tray. This tray functions just like the main tray and sits underneath the printer as well and fits beneath the main tray. The option tray is a great, well, option for you if you regularly use multiple sizes of paper or are using the VersiFlex solution and need both TruPix Classic paper to use with traditional sublimation products and VersiFlex Light paper for use with natural fibers and uncoated products. The optional tray on the SG500 will hold the same paper sizes as the main tray.
Having to switch out paper requites external storage, increases wear and tear on the tray, needing to remember what paper is in the tray, and keeping track of what side is the pintable side of the paper.
Once your tray is installed, to choose your paper source, you will just select the correct tray in the Sawgrass Print Utility.
For assistance with installing your Option Tray, please visit our Knowledge Base article on the topic.
