When you purchase your Sawgrass SG 500 printer, it comes with one main tray that sits underneath the printer. This tray is designed for 8.5” by 11” or A4 paper and can be adjusted to accommodate the smaller standard mug paper. In the US model, the tray expands to hold 8.5” x 14” paper.
One of the additional trays that you can purchase for your SG500 is a Bypass Tray. The Bypass tray attached to the rear of the printer allows you to use paper that is longer than what will fit in the main tray of the printer. Paper placed in this tray can be a maximum of 8.5” inches wide and can be as long as 51”.
The bypass tray can be used if you are switching between two papers like your TruePix Classic and VersiFlex Light papers. However, we do to recommend storing paper in the bypass tray as it can become curled from not being flat. Paper would need to be removed from the bypass tray and stored after use.
The main benefit of using the bypass tray with the SG500 is that you can print longer items such as socks, ties, and ribbons to make hair bows.
Once your tray is installed, to choose your paper source, you will just select the correct tray in the Sawgrass Print Utility.
For assistance with installing your Bypass Tray, please visit our Knowledge Base article on the topic.
