Troubleshooting steps to Clear Jam Code 005

“You may see Jam Code 005 displayed on your printer if your paper settings are incorrect in the printer or in our print management software.

This video will show you steps to take to fix that paper size issue and resolve the Jam Code.

You’ll also see how to reset your printer to default settings on the SG500 and SG1000. You’ll also learn how to check the trailing edge guide on the printer.”

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